To the T! Boutique
♡ FAQ's ♡
When Will My Order Be Processed?
Here at To the T! Boutique it is our #1 priority to get your order to you as quickly as possible. All orders received before 1P.M. Monday-Friday will be shipped the same day. If delays or backorders occur, you will be contacted by email. Orders will be processed Monday through Friday. Online orders made on Saturday, Sunday, or holidays will be processed the next business day. Our goal is to ensure 100% satisfaction, but occasionally products do become unavailable. Once our styles sell out, it is our typical policy not to re-order, as we wish to maintain a unique quality to each of our styles.
How Do I Track My Order?
Once your order has been shipped, you will receive an email containing your USPS tracking number. Tracking numbers may also be found in your online account with To the T! Boutique.
Will I Be Charged Tax On My Purchase?
Sales tax of 8.25% will be applied for all sales within the State of Texas. There is no sales tax charged for items shipped outside the State.
How Do I Stay Up-to-Date On To the T! Promotions, New Arrivals & Events?
Join the Mod Squad here or text t3fleaux to 833.681.6527.
Is My Information Secure?
All personal information is confidential and will not be shared with any other party. Your privacy is important to us. For more info please refer to our Privacy Policy. Please contact us with questions or concerns. Terms of Use
♡ SHIPPING ♡
What Are Your Delivery Options?
*Free Ground Shipping for all orders. (5-7 Business Days)
*Local Pickup/Delivery is available for orders over $50.00, (6-7PM), after receipt of an email confirmation.
*Please note, shipping delays may occur during peak seasons, and/or during the pandemic.
♡ REFUNDS ♡
What Is Your Return Policy?
If you are not completely satisfied with your order, you may return it for store credit or exchange within 5 days of the initial shipment date. This date will be listed on your invoice you receive with your merchandise. Any merchandise purchased at one of our Trunk Show or Pop Up locations are FINAL SALES and no returns or exchanges are accepted. Due to hygiene and safety protocols, we cannot accept exchanges or refunds on jewelry, eyewear, and beauty products. We also do not accept returns/exchanges on special order, custom or sale items. Merchandise must be returned in NEW, original condition, free of stains or odors, with tags attached, at the customer's expense. Original shipping and handling charges are non-refundable. Exchanges or store credit, in the form of a gift card, will be processed once your return is received. We reserve the right to decline any returns not sent to us in the above condition.
How Do I Return An Item?
Email us at hello@rocktothet.com to start the return/exchange process. Once you receive the return authorization, please mail your items. Allow 3-5 business days to receive an email confirmation of the return being received after delivery. We must be notified via email within 24 hours if there has been any damage to your shipment. All exchanges should be directed to the following address with a copy of the original receipt:
3139 W. Holcombe Blvd. Suite 2098
Houston, TX. 77025
Phone: 844.3TOTHET
Email: hello@rocktothet.com
CONTACT US
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