Shipping Policy
This document sets out the shipping policy that applies to customers that make a purchase at rocktothet.com. If you have any questions, please contact our customer service team via phone, 844.386.8438 or email, hello@rocktothet.com.
Shipping & Delivery Costs
STANDARD US SHIPPING
All Orders
FREE
5-7 Business Days*
LOCAL DELIVERY/PICKUP
Orders Over $50
FREE
Same Day 6-7PM*
Order Processing Time
At To the T! Boutique, it is our #1 priority to get your order to you as quickly as possible. All orders received before 1P.M. Monday-Friday will be shipped the same day. If delays or backorders occur, you will be contacted by email. Orders will be processed Monday through Friday. Online orders made on Saturday, Sunday, or holidays will be processed the next business day. Our goal is to ensure 100% satisfaction, but occasionally products do become unavailable. Once our styles sell out, it is our typical policy not to re-order, as we wish to maintain a unique quality to each of our styles.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your USPS tracking number. Tracking numbers may also be found in your online account with To the T! Boutique, as well as the carrier's site.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.
*Please note, shipping delays may occur during peak seasons, and/or during the pandemic.