FAQ

How do I know my size?

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When will my order be processed?

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Here at To the T! Boutique it is our #1 priority to get your order to you as quickly as possible. All orders received before 1P.M. Monday-Friday will be shipped the same day. If delays or backorders occur, you will be contacted by email. Orders will be processed Monday through Friday. Online orders made on Saturday, Sunday, or holidays will be processed the next business day. Our goal is to ensure 100% satisfaction, but occasionally products do become unavailable.  Once our styles sell out, it is our typical policy not to re-order, as we wish to maintain a unique quality to each of our styles.

 

How do I track my order?

 

Once your order has been shipped, you will receive an email containing your USPS tracking number.  Tracking numbers may also be found in your online account with To the T! Boutique.

 

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What are your delivery options?

 

Ground: $10.00 5-7 business days

Express: $20.00 3-5 business days

Overnight: $39.00 1-2 business days

*Free Ground Shipping for all orders over $100.00

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Will I be charged tax on my purchase?

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Sales tax of 8.25% will be applied for all sales within the State of Texas. There is no sales tax charged for items shipped outside the State.

 

What is your return policy?

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If you are not completely satisfied with your order, you may return it for store credit or exchange within 5 days of the initial shipment date. This date will be listed on your invoice you receive with your merchandise. Any merchandise purchased at one of our Trunk Show locations are FINAL SALES and no returns or exchanges are accepted. Sorry we cannot accept exchanges or refunds on special order or sale items. Merchandise must be returned in NEW, original condition, free of stains or odors, with tags attached, at the customer's expense. Original shipping and handling charges are non-refundable. Exchanges or store credit, in the form of a gift voucher, will be processed once your return is received. We reserve the right to decline any returns not sent to us in the above condition.

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How do I return an item?

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We must be notified via email within 24 hours if there has been any damage to your shipment. All exchanges should be directed to the following address with a copy of the original receipt:

 

3139 W. Holcombe Blvd. Suite 2098
Houston, TX. 77025
Phone: 844.3TOTHET
Email:

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Is my information secure?

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All personal information is confidential and will not be shared with any other party. Your privacy is important to us.  For more info please refer to our Privacy Policy. Please contact us with questions or concerns. Terms of Use

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